QbCheck Frequently Asked Questions

Below you will find some of our most frequently asked questions. If you can't find what you are looking for feel free to contact us at: enquiries.qbcheck@qbtech.com.

General QbCheck Questions

  • What is QbCheck?

    • QbCheck is a 15 or 20 minute long objective test that measures the three ADHD core symptoms; hyperactivity, impulsivity and inattention. A test taker’s result is analyzed and compared to the result of individuals of the same age and gender, with and without ADHD. The comparison makes it possible for QbCheck, based on objective data, to predict the likelihood of ADHD and provide qualified professionals with information that can aid in the identification, assessment and treatment of ADHD.

  • What does QbCheck measure?

    • QbCheck measures a test taker’s movements, ability to pay attention and impulse control during a 15 or 20 minute test.

  • How long does a QbCheck take?

    • The actual test is 15 minutes for children 6-11 years old and 20 minutes for individuals aged 12-60. In addition to this it is advised to allow preparation time (e.g. set up, instructions, etc).

  • How can I access QbCheck?

    • After completing the sign up process for QbCheck via www.qbcheck.coma Welcome Box will be shipped to you within 2-5 working days. This box includes material needed to activate and manage your account and a Yubikey, which is a security key needed to access your account.  After receiving the Yubikey, you will have to login via www.qbcheck.com by selecting the option "LOGIN", upon which you will be prompted to enter your username, password and a One Time Yubikey password. To generate the Yubikey password, please follow the three steps below:

      1. Insert the Yubikey into a USB port with the sensor facing up.

      2. Select the option “Yubikey One Time Password”

      3. Gently touch the sensor on the Yubikey.

      A long code should be generated automatically, taking you to the QbCheck Portal. If you experience issues logging in, please contact us at technicalsupport.qbcheck@qbtech.com.

      Have a Mac computer? Read more about how to set up the Yubikey at https://support.yubico.com/support/solutions/articles/15000006478-getting-started-with-the-yubikey-on-macos.

  • What if I forgot my QbCheck password?

    • When selecting the option "LOGIN" you may find a link 'Forgot password?' below the ‘Password’ field. After selecting this link, instructions will be provided. 

Preparing for a QbCheck

  • What do I need to perform a QbCheck?

    • You would need a laptop or MAC with an inbuilt webcam and an Intel 5 processor (or higher) and an internet connection. The suitability of your device and camera will be determined during the QbCheck sign up process as well as the test set up. A QbCheck cannot be performed on a tablet or a phone.

    • A QbCheck can only be performed when using web browsers Google Chrome or Firefox. When using a different web browser, such as Internet Explorer, an error message will appear.

    • Choose a quiet room with a steady table and appropriate seating. For children 6-11 years old this would be a stool without armrests and backrest and for individuals from 12-60 years of age a chair with backrest but no armrests.

  • Do I need to download a program or software to run a QbCheck?

    • No, you don’t have to download a specific QbCheck program or software, everything is managed online on www.qbcheck.com. However, you need to use either Google Chrome or Firefox as web browser, during the sign up process and when performing a QbCheck.

  • Will a test taker be filmed during a QbCheck?

    • No images are captured during the test. The camera only records and measures how much a test taker moves. This means no film recording is made and no visual data will be stored that can link QbCheck results to the test taker. 

  • Is consent required to take a QbCheck?

    • If the test taker is under the age of 18, parental / guardian consent is required to start the test. If the test taker is 18 years or above, he or she should provide consent.

  • Who should be present during a QbCheck?

    • It is strongly recommended that the test administrator stays in the room and observes. It is important that he or she sits diagonally behind the test taker, outside the test taker's and the camera’s field of vision and remains quiet. Interaction should be avoided, as this could affect the quality and validity of the QbCheck result.

  • What factors could impact a QbCheck result?

    • Medications might affect a test taker’s ability to pay attention and should therefore be taken into consideration when interpreting a QbCheck result. Alcohol and recreational drugs must be avoided.

Technical Questions

  • Why is it important that the test taker is seated 60 cm/24 inches from the camera?

    • The distance from the camera needs to be ensured to obtain accurate activity measurements and results.

  • Why do you need to check my computer and camera?

    • The computer check is an important part of assuring you can perform a QbCheck on your computer. The laptop or Mac needs to be fast enough and the camera must be able to detect and track the test taker’s movements accordingly. If you are not able to proceed beyond the computer check please try another device with webcam or contact us at technicalsupport.qbcheck@qbtech.com

Starting and completing a QbCheck

  • How long does a QbCheck take?

    • The actual test is 15 minutes for children 6-11 years old and 20 minutes for individuals aged 12-60. Please note that the test taker will also have to complete and pass a 1 minute practice test prior, before he or she can start the actual test. 

  • What happens if a QbCheck is not completed and/or aborted?

    • A QbCheck result will not be made available when a test is not completed successfully, as the result would not meet our quality standards. A completed test is required for an accurate norm group comparison and to generate a valid result, and therefore a result cannot be generated in case of an incomplete test. Please note that you will not be charged for a QbCheck that has not been completed / is aborted.

  • What happens if a test taker is unable to perform and pass the practice test?

    • The test taker will be directed back to the instructions and prompted to take another practice test. The test taker will have to pass the practice test successfully before he or she can proceed with the real test. It is essential to ensure that a test taker understands the test concept, as lack of understanding may affect the validity of the result.